Certificate - Global Hospitality Operations Management
- 1 year
- Duration
- 16,495 CAD
- Price
- Rolling admission
- Start
- Rolling admission
- Deadline
- Certificate
- Degree
- Mixed
- Format
- Toronto / Canada
- Location
Program description
This eight-month graduate certificate program will open doors to a multibillion-dollar business that thrives on providing exceptional service to its clientele. Take in-depth courses in areas like operations management, revenue management, and marketing to round out your education in the hospitality and tourist industries.
Core competencies in service planning, delivery, and customer experience will be emphasized throughout the course of study. You'll gain an understanding of how to connect service design with the reliable implementation of standard business procedures and technology used by companies all over the world.
Expert instructors, cutting-edge facilities, real-world case studies, and hands-on tasks will all contribute to your growth as a professional over the course of the program.
After graduation, you will be eligible to enroll in the MBA program at IMI International Management Institute in Switzerland, widely regarded as one of the best institutions for hotel and tourism management education in the world.
Program structure
Semester 1
- Services Marketing
- Service Leadership Strategy
- Responsible Global Communications
- Integrated Project I
- Data Analytics and Finance
- Digital Marketing
- Project Management
Semester 2
- Yield and Revenue Management
- Integrated Project II
- Strategic Management of Customer Relationships
- Hospitality Risk Management and Guest Security
- Seminar in Decision Theory
- Operations Management
- Work Term Preparation (Work-Integrated Learning option only)
Work-Integrated Learning Term
- Global Hospitality Business Management, Work Term (Work-Integrated Learning option only)
Price
Tuition fees - 16,495 CAD
Books and Supply Costs - 2,600 CAD
Please note: All costs are approximate, may vary by campus and are subject to change at any time without notice.
Requirements for applicants
Academic Requirements:
- High school transcripts for grades 10, 11 and 12 showing all program specific pre-requisite courses.
- High school/secondary school diploma (certificate of completion).
- You may submit transcripts or certificates for any completed university/postsecondary college courses or programs taken inside or outside of Canada.
- Academic records that are in a language other than English must include an official/certified English translation.
Seneca reserves the right to verify submitted transcripts at any time. For courses and credentials earned inside of Canada, Seneca reserves the right to request original transcripts be sent directly to Seneca from the issuing institution. Applicants will be notified if this is needed.
English Proficiency Requirements:
If English is not your first language, show one of the following:
- Minimum of two years full-time study in an English-speaking nation
- Minimum one year of full-time postsecondary education in an English-speaking nation
- Successful completion of an intense English program like the English Language Institute
- English proficiency exam results from one of the international testing agencies. Only two-year-old tests are valid.
English language test score requirements
- CAEL CE and CAEL online - Minimum 60
- Cambridge English Exams (B2 First/FCE, C1 Advanced/CAE or C2 Proficiency/CPE) - Minimum 169 with no skill below 162
- Duolingo - Minimum score 105 to 110
- IELTS Academic - Minimum 6.0 with no skill below 5.5
- PTE Academic - Minimum score 58
- TOEFL iBT (including MyBest TOEFL and Home Edition) - Minimum 80 with no skill below 20
- TOEFL Revised Paper Delivered - No skill below 20
About the university
A public institution with many campuses in Peterborough, Ontario, and the Greater Toronto Area is called Seneca College of Applied Arts and Technology. At the bachelor, diploma, certificate, and graduate levels, it provides both full-time and part-time programs.
Seneca has been involved in foreign education for many years and today draws over 10,000 students from over 130 different nations each year. Through intense language instruction that may last anywhere from two months to more than a year, Seneca's English Language Institute helps overseas students become ready for post-secondary education. The college has a number of alliances with schools abroad and is growing its efforts in collaborative applied research and work/study abroad opportunities.
Seneca in a Nutshell
- With 30,000 full-time students and more than 70,000 registrations for continuing education each year, this institution is among the biggest in Canada.
- 7,000 foreign students from more than 150 nations make up a diversified student body.
- In terms of connections to other postsecondary institutions, Ontario colleges rank first.
- In Toronto, York Region, and Peterborough, there are ten campuses.
- Every year, on average, 8,000 bursaries and 2,600 Seneca scholarships/awards are given out.
