Diploma - Flight Services (Operations & Cabin Management)
- 2 years
- Duration
- 16,011 CAD/year
- Price
- Rolling admission
- Start
- Rolling admission
- Deadline
- Diploma
- Degree
- Mixed
- Format
- Toronto / Canada
- Location
Program description
In just two years, you can graduate from this prestigious diploma program and be prepared for an exciting career in the airline business thanks to the practical, hands-on training you'll receive.
You will gain insight into the roles and duties of flight attendants, including those related to passenger safety and compliance with rules and regulations.
You will learn the skills you need to handle difficult passengers and unexpected emergencies through lectures and hands-on activities.
You'll learn about and get experience with essential aircraft tools for both routine and unexpected situations. To efficiently handle a wide variety of ground and air-based responsibilities, we will cultivate a service-oriented mindset and support it with an emphasis on safety.
Program structure
Semester 1
- Communicating Across Contexts or
- Communicating Across Contexts (Enriched)
- Service Leadership
- Flight Attendant Specific - Policies and Procedures
- Flight Attendant Specific - Aircraft General Safety
- Airline Destinations: Domestic and Transborder
- Ground Operations
Semester 2
- Successful Flight Management
- Creating the Customer Experience
- Global Distribution Airline System
- Aircraft Systems and Emergency Equipment
- Aircraft Type: Airbus and Embraer
- Aircraft Types: Boeing and Bombardier
- Career Planning
Semester 3
- Inflight Emergency Procedures
- Emergency Ground Procedures
- Aviation Security
- Airline Sales and Marketing
- plus: Professional Option Course
- plus: General Education Course
Semester 4
- Theory of Flight Fundamentals
- Emergency Evacuations
- Airline Terminology - French
- International Destinations
- Career Placement
- plus: General Education Course
Professional Options
- Curating a Digital Landscape
- Social Media Influences in the Airline Industry
- Diversity and Inclusion
- Travel Experience
- Travel Experience Eastern Hemisphere
- Mobile Intensive Learning Experience - Western Hemisphere
Price
Tuition fees - 16,011 CAD
Books and Supply Costs - 950 CAD
Please note: All costs are approximate, may vary by campus and are subject to change at any time without notice.
Requirements for applicants
Academic Requirements:
- Transcripts from high school for grades 10, 11, and 12 that include all prerequisite classes for the program.
- A high school or postsecondary degree (certificate of completion).
- Transcripts or certificates for any university or tertiary college courses or programs you have finished, whether they were taken domestically or abroad, may be submitted.
- An official/certified English translation must be included with any academic records that are written in a language other than English.
At any moment, Seneca has the right to check submitted transcripts. Seneca maintains the right to ask for authentic transcripts to be delivered directly to Seneca from the issuing school for courses and certificates obtained inside Canada. If such action is required, applicants will be informed.
English Proficiency Requirements:
If English is not your first language, show one of the following:
- Minimum of two years full-time study in an English-speaking nation
- Minimum one year of full-time postsecondary education in an English-speaking nation
- Successful completion of an intense English program like the English Language Institute
- English proficiency exam results from one of the international testing agencies. Only two-year-old tests are valid.
English language test score requirements
- CAEL CE and CAEL online - Minimum 60
- Cambridge English Exams (B2 First/FCE, C1 Advanced/CAE or C2 Proficiency/CPE) - Minimum 169 with no skill below 162
- Duolingo - Minimum score 105 to 110
- IELTS Academic - Minimum 6.0 with no skill below 5.5
- PTE Academic - Minimum score 58
- TOEFL iBT (including MyBest TOEFL and Home Edition) - Minimum 80 with no skill below 20
- TOEFL Revised Paper Delivered - No skill below 20
About the university
A public institution with many campuses in Peterborough, Ontario, and the Greater Toronto Area is called Seneca College of Applied Arts and Technology. At the bachelor, diploma, certificate, and graduate levels, it provides both full-time and part-time programs.
Seneca has been involved in foreign education for many years and today draws over 10,000 students from over 130 different nations each year. Through intense language instruction that may last anywhere from two months to more than a year, Seneca's English Language Institute helps overseas students become ready for post-secondary education. The college has a number of alliances with schools abroad and is growing its efforts in collaborative applied research and work/study abroad opportunities.
Seneca in a Nutshell
- With 30,000 full-time students and more than 70,000 registrations for continuing education each year, this institution is among the biggest in Canada.
- 7,000 foreign students from more than 150 nations make up a diversified student body.
- In terms of connections to other postsecondary institutions, Ontario colleges rank first.
- In Toronto, York Region, and Peterborough, there are ten campuses.
- Every year, on average, 8,000 bursaries and 2,600 Seneca scholarships/awards are given out.
