Diploma - Services Management (Global Tourism Business Specialization)
- 2 years
- Duration
- 16,011 CAD/year
- Price
- Rolling admission
- Start
- Rolling admission
- Deadline
- Diploma
- Degree
- Mixed
- Format
- Toronto / Canada
- Location
Program description
The tourism industry is a major driver of growth in Ontario, Canada, and around the globe. This two-year diploma program will teach you how to think like a service provider and equip you with the business and entrepreneurial know-how to design, market, and sell goods and experiences for the international tourism industry. When you finish your course of study, you will be an expert in developing and launching novel tourist services and innovative vacation destinations.
You'll learn the ins and outs of marketing, sales, customer relations, negotiating, risk management, global distribution systems as they apply to your industry, as well as local and international travel locations and geography.
You can choose to continue with the Global Tourism Business concentration in Tourism - Services Management or switch to Travel Services in the second term of the program. The first term is shared between the two programs, making the transition easy.
Students with a 3.0 GPA or better in the Tourism - Services Management - Global Tourism Business Specialization (GTB) program can move directly into the Honours Bachelor of Commerce - Business Management program.
Program structure
Semester 1
- Communicating Across Contexts or
- Communicating Across Contexts (Enriched)
- Service Leadership
- Voluntourism and Sustainable Development
- Business Computer Applications
- Mathematics of Finance
- Tourism Destination Exploration I
- Business of Tourism
Semester 2
- Services Marketing
- Financial Accounting I
- Leisure Travel Theory and Practice
- Tourism Destination Exploration II
- Tourism Design and Experiences
- Professional Internship Preparation (non Work Integrated Learning option only)
- Work Term Preparation (Work-Integrated Learning option only)
- plus: General Education Course
Work-Integrated Learning Term
- Global Tourism Business Specialization, Co-op (Work-Integrated Learning option only)
Semester 3
- CRM and Selling
- Global Economic Impact of Tourism
- Human Resource Management
- Financial Management and Analysis
- Professional Internship (non Work Integrated Learning option only)
- Amadeus Reservation Specialist
- plus: General Education Course
Semester 4
- Strategic Services Management
- Global Cruise Business
- Introduction to Project Management
- Marketing Attractions and Destinations
- Legal Liability and Risk Management
- Tourism Research and Entrepreneurship
- plus: General Education Course
Price
Tuition fees - 16,011 CAD
Books and Supply Costs - 500 CAD
Please note: All costs are approximate, may vary by campus and are subject to change at any time without notice.
Requirements for applicants
Academic Requirements:
- Transcripts from high school for grades 10, 11, and 12 that include all prerequisite classes for the program.
- A high school or postsecondary degree (certificate of completion).
- Transcripts or certificates for any university or tertiary college courses or programs you have finished, whether they were taken domestically or abroad, may be submitted.
- An official/certified English translation must be included with any academic records that are written in a language other than English.
At any moment, Seneca has the right to check submitted transcripts. Seneca maintains the right to ask for authentic transcripts to be delivered directly to Seneca from the issuing school for courses and certificates obtained inside Canada. If such action is required, applicants will be informed.
English Proficiency Requirements:
If English is not your first language, show one of the following:
- Minimum of two years full-time study in an English-speaking nation
- Minimum one year of full-time postsecondary education in an English-speaking nation
- Successful completion of an intense English program like the English Language Institute
- English proficiency exam results from one of the international testing agencies. Only two-year-old tests are valid.
English language test score requirements
- CAEL CE and CAEL online - Minimum 60
- Cambridge English Exams (B2 First/FCE, C1 Advanced/CAE or C2 Proficiency/CPE) - Minimum 169 with no skill below 162
- Duolingo - Minimum score 105 to 110
- IELTS Academic - Minimum 6.0 with no skill below 5.5
- PTE Academic - Minimum score 58
- TOEFL iBT (including MyBest TOEFL and Home Edition) - Minimum 80 with no skill below 20
- TOEFL Revised Paper Delivered - No skill below 20
About the university
A public institution with many campuses in Peterborough, Ontario, and the Greater Toronto Area is called Seneca College of Applied Arts and Technology. At the bachelor, diploma, certificate, and graduate levels, it provides both full-time and part-time programs.
Seneca has been involved in foreign education for many years and today draws over 10,000 students from over 130 different nations each year. Through intense language instruction that may last anywhere from two months to more than a year, Seneca's English Language Institute helps overseas students become ready for post-secondary education. The college has a number of alliances with schools abroad and is growing its efforts in collaborative applied research and work/study abroad opportunities.
Seneca in a Nutshell
- With 30,000 full-time students and more than 70,000 registrations for continuing education each year, this institution is among the biggest in Canada.
- 7,000 foreign students from more than 150 nations make up a diversified student body.
- In terms of connections to other postsecondary institutions, Ontario colleges rank first.
- In Toronto, York Region, and Peterborough, there are ten campuses.
- Every year, on average, 8,000 bursaries and 2,600 Seneca scholarships/awards are given out.
