Diploma - Services Management (Travel Services Specialization)

2 years
Duration
16,011 CAD/year
Price
Rolling admission
Start
Rolling admission
Deadline
Diploma
Degree
Mixed
Format
Toronto / Canada
Location
Seneca College of Applied Arts and Technology
School

Program description

This two-year diploma program is structured to give students a firm grounding in the fundamentals of the business, recreational, and cruise travel industries. With a focus on building a service-oriented mindset and honing business skills in marketing, sales, and customer relations, this program will help you see the tourism industry for what it is: a business.

You will also learn about local and international travel locations, geography, and how to negotiate, as well as about risk management and global distribution systems as they pertain specifically to your industry.

Those who earn a B.A. or better in the Travel Services Specialization (TIS) track of the Tourism, Services Management degree program can fast-track their way into the Honours Bachelor of Commerce in Business Management program.

Program structure

Semester 1

  • Communicating Across Contexts or
  • Communicating Across Contexts (Enriched)
  • Service Leadership
  • Voluntourism and Sustainable Development
  • Business Computer Applications
  • Mathematics of Finance
  • Tourism Destination Exploration I
  • Business of Tourism

Semester 2

  • Services Marketing
  • Financial Accounting I
  • Leisure Travel Theory and Practice
  • Tourism Destination Exploration II
  • Tourism Design and Experiences
  • Professional Internship Preparation (Non-Work-Integrated Learning option only)
  • Work Term Preparation (Work-Integrated Learning option only)
  • plus: General Education Course

Work-Integrated Learning Term

  • TIS331 Travel Services Specialization, Co-op (Work-Integrated Learning option only)

Semester 3

  • CRM and Selling
  • Global Economic Impact of Tourism
  • Global Cruise Business
  • Professional Internship (Non-Work-Integrated Learning option only)
  • Travel Services Business Operations
  • Sabre Reservation Specialist
  • plus: General Education Course

Semester 4

  • Event and Meeting Management
  • Human Resource Management
  • Introduction to Project Management
  • Legal Liability and Risk Management
  • The Global Travel Professional
  • Amadeus Reservation Specialist
  • plus: General Education Course

Price

Tuition fees - 16,011 CAD

Books and Supply Costs - 2,430 CAD

Please note: All costs are approximate, may vary by campus and are subject to change at any time without notice.

Requirements for applicants

Academic Requirements:

  • Transcripts from high school for grades 10, 11, and 12 that include all prerequisite classes for the program.
  • A high school or postsecondary degree (certificate of completion).
  • Transcripts or certificates for any university or tertiary college courses or programs you have finished, whether they were taken domestically or abroad, may be submitted.
  • An official/certified English translation must be included with any academic records that are written in a language other than English.

At any moment, Seneca has the right to check submitted transcripts. Seneca maintains the right to ask for authentic transcripts to be delivered directly to Seneca from the issuing school for courses and certificates obtained inside Canada. If such action is required, applicants will be informed.

English Proficiency Requirements:

If English is not your first language, show one of the following:

  • Minimum of two years full-time study in an English-speaking nation
  • Minimum one year of full-time postsecondary education in an English-speaking nation
  • Successful completion of an intense English program like the English Language Institute
  • English proficiency exam results from one of the international testing agencies. Only two-year-old tests are valid.

English language test score requirements

  • CAEL CE and CAEL online - Minimum 60
  • Cambridge English Exams (B2 First/FCE, C1 Advanced/CAE or C2 Proficiency/CPE) - Minimum 169 with no skill below 162
  • Duolingo - Minimum score 105 to 110
  • IELTS Academic - Minimum 6.0 with no skill below 5.5
  • PTE Academic - Minimum score 58
  • TOEFL iBT (including MyBest TOEFL and Home Edition) - Minimum 80 with no skill below 20
  • TOEFL Revised Paper Delivered - No skill below 20

About the university

A public institution with many campuses in Peterborough, Ontario, and the Greater Toronto Area is called Seneca College of Applied Arts and Technology. At the bachelor, diploma, certificate, and graduate levels, it provides both full-time and part-time programs.

Seneca has been involved in foreign education for many years and today draws over 10,000 students from over 130 different nations each year. Through intense language instruction that may last anywhere from two months to more than a year, Seneca's English Language Institute helps overseas students become ready for post-secondary education. The college has a number of alliances with schools abroad and is growing its efforts in collaborative applied research and work/study abroad opportunities.

Seneca in a Nutshell

  • With 30,000 full-time students and more than 70,000 registrations for continuing education each year, this institution is among the biggest in Canada. 
  • 7,000 foreign students from more than 150 nations make up a diversified student body. 
  • In terms of connections to other postsecondary institutions, Ontario colleges rank first. 
  • In Toronto, York Region, and Peterborough, there are ten campuses. 
  • Every year, on average, 8,000 bursaries and 2,600 Seneca scholarships/awards are given out.

Read more about Seneca College, Canada

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